How Do Staff Become Disengaged?

Keeping employees motivated and engaged is an ongoing challenge for any leadership team, and one that can have significant impact on performance, confidence and profit margins. Studies have shown that engaged employees are five times more likely to show positivity at work, benefit from a major performance boost and save the business money by reducing employee turnover. Research from the US found that an incredible $11bn is lost every year in America due to high employee turnover rates.

So, the benefits of an engaged workforce are clear, but what causes staff members to become disengaged, and how big is the problem?

Research compiled by STL shows that nearly one fifth of employees in the UK are disengaged, and global statistics from Gallup suggest that 19% of staff members feel actively disengaged at work. According to their research, the top complaints among disengaged employees were:

  • Not having the required tools to do their jobs properly
  • Not knowing what is expected of them
  • Not feeling like their bosses listen to them

Subsequent research from SHRM (The Society for Human Resource Management) further articulates the areas where employees can become disengaged. Their data shows the most important contributors to job satisfaction. The biggest contributor was staff being treated with respect, with 67% of responses suggesting it was the most important thing to employees. Following that was compensation and pay (63%), a feeling of job security (58%) and opportunities to use their skills at work (55%).

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